AI Smart Assist™ — AI for Quality Management | Kintavo
MODULE 12 / 19

AI Smart Assist™

Semantic search and gap detection across every record.

Ask questions in plain language and get answers across every record type — with gaps and contradictions surfaced before an inspector finds them.

✓Natural language ✓Cross-record search ✓Gap detection ✓Cited answers
See it in a demo ← All 19 modules
AI Smart Assist™ — connected records LIVE
Q-4471 “Which SOPs cite freezer F2?” · 6 results ANSWERED
GAP-18 Contradiction found: SOP-089 vs SOP-114 FLAGGED
DRAFT Deviation summary drafted · sources cited READY
Q-4488 Audit-prep query · evidence pack built DONE
THE PROBLEM

Your Quality System Knows the Answer. Finding It Takes a Week.

The answer to almost every quality question already exists in your records — scattered across deviations, training files, maintenance logs, and document revisions. Keyword search finds the words; it does not find the answer. So the question goes to the person who has been there longest, and the answer depends on their memory.

The exposure shows up at the worst time: during an inspection, when "do we have any other events like this?" must be answered completely, and quickly, or the inspector concludes you cannot see your own system.

REGULATORY REQUIREMENTS

AI in a Part 11 Environment: What Has to Be True

AI in regulated quality has one non-negotiable: it must never alter the record. Kin — Kintavo’s assistant — reads your records and drafts answers, summaries, and gap analyses, but every record change remains a human action under a Part 11 signature. The audit trail shows who did what; the AI is never the who.

Data boundaries hold the same line: Kin answers only from your organization’s data, is never trained on it, and every answer cites the records it drew from — so the human verifying the answer can check the sources in one click.

WHAT AUDITORS WRITE UP
! "Are there similar past events?" — answered from memory instead of from the record.
! Gap analyses done annually by consultants instead of continuously by the system.
! Inspection questions that take days of manual searching to answer completely.
! Institutional knowledge that leaves when the senior quality specialist retires.
WHAT KINTAVO REPLACES

The old way, retired.

Keyword search across modules → Semantic search that understands the question
Asking the longest-tenured person → Asking the system — with sources cited
Annual consultant gap analysis → Continuous gap detection across records
Manual similar-event review → Related events surfaced automatically
Institutional memory → Institutional record
EVIDENCE, NOT CLAIMS

This is the actual screen.

AI Smart Assist™ in Kintavo — product screenshot
SHOWN WITH SAMPLE DATA
CORE CAPABILITIES

Ask the System. Verify the Sources. Sign It Yourself.

Semantic Search
"Temperature excursions in blood storage, last two years" — answered by meaning, not keyword luck, across every module.
Cited Answers
Every response links the records it drew from. Verification is one click, and trust is checkable.
Gap Detection
Kin cross-references requirements against your records — the SOP without training, the asset without a schedule — and surfaces the gaps.
Similar-Event Surfacing
Open a deviation and see related history automatically — the recurrence analysis inspectors expect, done continuously.
Drafting, Not Deciding
Kin drafts summaries, investigation outlines, and trend narratives. A named human reviews, edits, and signs. Always.
Your Data Stays Yours
Answers come only from your records. Your data never trains anyone’s model, and every access is logged.
IN PRACTICE

An inspector asks whether the lab has seen similar centrifuge failures before. The quality manager types the question as asked. Kin returns three related events across four years — two deviations and a maintenance record — each cited. She opens the sources, confirms the matches, and hands over the summary she reviewed and signed. Elapsed time: four minutes, in the room.

NOT A SILO

Part of one connected system.

AI Smart Assist™ shares the same data model, AI engine, and audit trail as the other eighteen modules — so its records see, and are seen by, everything else in your quality system.

INTELLIGENCE 360° Compliance Map™ See how every record connects to everything else. Explore → INTELLIGENCE Audit Intelligence™ Surface compliance gaps before inspectors find them. Explore → INTELLIGENCE Configurable Dashboard Your compliance picture. Real-time. All in one view. Explore →
COMMON QUESTIONS

AI Smart Assist FAQ

Can the AI modify our quality records?

No. Kin reads and drafts; humans decide and sign. Every record change is a named human action under a Part 11 signature, and the audit trail proves it.

Is our data used to train AI models?

No. Kin answers from your organization’s records only, your data never trains any model, and every access is logged like any other system access.

How do we validate an AI feature under Part 11?

The same way you validate the rest: Kin is assistive, not decisional, so validation covers the human workflow around it. Kintavo provides the documentation package covering intended use and boundaries.

How accurate are the answers?

Every answer cites its sources, so accuracy is verifiable at the moment of use — the reviewer checks the cited records before acting. Uncited assertion is not something Kin produces.

See AI Smart Assist™ run on your workflows.

Bring your hardest quality question. Watch the system answer it.

Book a Personalized Demo
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